Rise Broadband In-Home Specialist / Door to Door Representative - Hillsboro, TX
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Rise Broadband is seeking motivated and people-focused In-Home Specialists to drive new customer growth through direct, face-to-face engagement in the community. This is a door-to-door sales role with the added responsibility of ensuring new customers have a smooth onboarding experience when their services are installed.
As the trusted local representative, you’ll introduce Rise Broadband services, educate customers on value-added features, and make sure they are set up for success. If you enjoy meeting new people, thrive on hitting goals, and want to be the face of a brand that’s expanding across Texas, this role is for you.
Why This Role is Unique
- Local Impact: You’ll be the face of Rise in Hillsboro and surrounding communities—building relationships directly with families, businesses, and neighborhoods.
- Growth Path: With both sales and customer experience responsibilities, this role can grow into leadership, community engagement, or advanced sales opportunities.
- Dynamic Work: No two days are the same—split time between knocking doors, talking with customers, supporting installs, and networking in the community.
- Recognition: Your results are visible—every referral, upsell, and new customer you bring in makes a measurable difference in Rise’s success.
- Incentives: Monthly performance bonuses tied to sales, referrals, and upsells.
What We’re Looking For
- Resilient: Someone who sees every door as a new opportunity, stays positive when hearing “no,” and thrives on finding creative ways to spark interest.
- Passionate Problem-Solver: Brings energy, persistence, and creativity to a role that requires quick thinking and determination. Motivated by challenges and excited to overcome them.
- Fearless & Innovative: Thinks outside the box in the moment and loves the challenge of connecting with different personalities and turning conversations into opportunities.
- Driven by Challenge: Sees every day as a chance to push limits, embrace resilience, and prove that success comes through consistency and effort.
Essential Duties/Responsibilities
- Door-to-Door Sales and Outreach
- Canvass assigned neighborhoods daily to promote Rise Broadband’s industry-leading internet services, home phone, and other connectivity solutions.
- Present offers, promotions, and same-day/next-day installation options when available.
- Leave behind branded door tags and conduct field surveys.
- Clearly communicate the value of all Rise Broadband services, including speed, reliability, cost-effectiveness, and bundled solutions.
- Meet and exceed your daily targets, ensuring success in selling both core and additional services.
- Customer Engagement
- Conduct New Customer Surveys and listen to what our new and existing customers have to say.
- Collect feedback to help shape sales strategies and future customer service improvements.
- Install and Onboarding Support
- Attend select installations to ensure customers have a "Golden Connection" experience.
- Ensure installs meet Rise's quality standards and leave behind branded "Rise Home" items.
Job Requirements
- High school diploma or GED required; college degree preferred.
- Valid driver’s license, proof of insurance, and a clean driving record (company-branded vehicle may be provided as needed).
- Ability to walk long distances and climb stairs throughout the workday while engaging with customers.
- Basic computer skills and proficiency in using CRM software. Proficiency in Salesforce or other lead management software preferred
- Strong customer service and communication skills.
- Comfortable with light sales and upselling.
- Able to work independently in the field while maintaining a high level of professionalism.
- Ability to work independently and as part of a team.
- Bilingual is a plus but not required

